Heetch - Ride-hailing app

4.4
196K reviews
10M+
Downloads
Content rating
Everyone
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About this app

•Heetch is a friendly and professional ride-hailing app.• We offer VTC, LVC, taxi services in several countries.

Heetch drivers are available around the clock when public transit lets you down. We display price estimates before you order and give you the option to choose your favorite payment method! We value our drivers and offer them fair commission rates on their rides.

•Heetch, the professional driver app accessible to all•

We keep you moving with the same account in multiple countries:

- 🇫🇷 In France, Heetch matches you with a driver in seconds at cheaper prices than other VTC or taxi services in Paris, Lyon, Marseille, Montpellier Lille, Nice, Bordeaux, Toulouse, Nantes, and Strasbourg.
- 🇧🇪 In Belgium, Heetch is available in the Brussels region, Antwerp, Ghent, and Leuven with LVC !
- 🇩🇿 Meet Heetch drivers in Algiers and Oran (Algeria) !
- 🇦🇴 Now also in Luanda (Angola) !
- 🇸🇳 Our drivers are available in Dakar (Senegal) !
- 🇨🇮 Find our drivers in Abidjan (Ivory Coast)
- 🇲🇱 Move around Bamako with Heetch.
- And soon so many new cities !

•Low fares, available upfront•

Avoid any nasty surprises with Heetch - we show you an estimated cost before you request your ride. Our prices are often lower than taxis and other VTC or LVC apps. Our commission rate is the lowest on the market so our drivers are fairly remunerated. What's more, get rewarded for every friend you refer who starts riding with Heetch. There’s no limit on how much you can earn.

•The only app with complete payment flexibility•

Heetch lets you pay cash without the hassle of having to save your credit card beforehand. Making splitting the cost with friends easy. No cash? Heetch works with all major credit, debit, and prepaid cards in France, Belgium and Malta. Add a new payment method, and select your favorite before you request a ride.

•Heetch, reliable and safe service wherever you need to go•

Got a late party or an early flight? Need to get home after work? Our professional drivers will ride anywhere, any time, without breaking the bank.

With delays, strikes, it's not easy to get around in the urban jungle! Heetch saves you time and money - get matched with a VTC, LVC or taxi driver within seconds. Track the arrival of your driver on the map and go meet them when they're a few minutes away. Once yourself confortable in the car, you can share your localisation to your friends. All Heetch drivers undergo a training program and we check on them on a regular basis.

•To infinity and beyond!•

Discover new cities by VTC, cab without blowing your budget!
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
195K reviews
Yanis
August 30, 2022
Be wary, like most apps this one gets the wrong pick up place, but this one has a very badly done UX that doesn't let you do basic things like change the rating, not only do they have no active support service but their messenger is willfully down (which is on purpose so you can't contact them), so if you have any problem with the ride, lost items, aggressions you're in trouble.
56 people found this review helpful
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Evelyn Riley
February 3, 2024
I used to absolutely love the app. Found it very useful and stress free, and the prices were very reasonable. But as of lately, the drives have been acting very rude, canceling rides WHILE im in the car and demanding more pay than the prices displayed, saying it's not enough. And don't get me started on how long it's been taking to find rides, even when there's a lot of cars on the area. Fix your app, make rules for the drives and just give me the old heetch back.
26 people found this review helpful
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Heetch
February 3, 2024
Bonjour, Merci pour votre retour, et toutes nos excuses pour cette mauvaise expérience.. Si vous souhaitez entrer en contact avec nous, n'hésitez pas à passer par le centre d'aide de l'application, nous répondrons à toutes vos questions ! Bonne journée,
Mykolas S.
November 14, 2023
I have no idea who is developing this app, but it works just terribly. App screen overlay issues, crashing issues, constant GPS signal conversion into screen coordinates is just a disaster. Looks like indians created an app for europeans, and it appears to be a trap now :)
36 people found this review helpful
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Heetch
November 14, 2023
Bonjour, Merci pour votre retour, et toutes nos excuses pour cette mauvaise expérience.. Si vous souhaitez entrer en contact avec nous, n'hésitez pas à passer par le centre d'aide de l'application, nous répondrons à toutes vos questions ! Bonne journée,

What's new

For this new version our teams have focused on correcting a few bugs. Your experience with Heetch will only be better!